Metro Rail California
Metro in California offers a discounted rate for individuals with disabilities. Individuals can apply in person or online for a Reduce Fare TAP card. Once approved, there are instructions on the site on how to reload your TAP card.
To apply for the Reduced Fares Tap Card please visit: https://www.taptogo.net/Reduced_Fare#disability
To apply for your TAP Card you must create a TAP account. Along with this discount being available to disabled passengers, there are also discounts for seniors, college/vocational students, and K-12 students.
To learn more about the program, please visit: https://www.metro.net/riding/fares/disability/
Follow Metro Rail California on Twitter at https://twitter.com/MetroLAelevator for the latest notifications when elevators or rails stations are down or out of service.
Have questions? Please go to https://www.metro.net/riding/riders-disabilities/ to find frequently asked questions, ADA-Related Service Complaints, and additional resources.
Uber
Uber provides services for individuals with disabilities such as on-demand transportation and upfront pricing to prevent risk of fraud. Anti-discrimination policies as well as service animal policies are listed at their site. To learn more visit: https://www.uber.com/us/en/about/accessibility/
National Aging and Disability Transportation Center (NADTC)
The NADTC helps to promote the availability and accessibility of transportation options for older adults, people with disabilities, and caregivers. The NADTC website has a number of resources to help in finding reliable transportation. Visit their site at https://www.nadtc.org/
SoCal ADA Paratransit
The American’s with Disabilities Act (ADA) requires transit agencies to provide paratransit services to people with disabilities who cannot use the fixed route, bus, or rail service (known as mainline service). Paratransit service must be provided within 3/4 of a mile of a bus route or rail station, at the same hours and days, for no more than twice the regular fixed route fare. Complementary paratransit services is not required to complement commuter rail and commuter bus services, since the ADA does not require that these services provide complementary paratransit service.
Locations in San Bernardino County:
Omnitrans (Access Paratransit) 800-990-2404 or (909) 383-1680 TDD: 711
East Valley: Omnitrans, 1700 W. Fifth Streets, San Bernardino, CA 92411 (909) 383-1680
West Valley: Omnitrans, 4748 Arrow Highway, Montclair, CA 91763 (800) 990-2404
Orange County
Orange County Omni Paratransit (Octa Access) (714) 560-5956
Los Angeles County
Los Angeles Paratransit (Access Paratransit) (800) 827-0829 press 3
Visit https://accessla.org/riding_access/gaining_eligibility.html to see if you are eligible for paratransit services.
Ventura County
Ventura County (Gold Coast Access) (805) 485-2319 press 1
InterCity Dial-A-Ride (Thousand Oaks, Moorpark, Simi Valley, Unincorporated Areas, Oak Park, Westlake Village, Camarillo, Somis, Santa Rosa Valley, CSUCI Campus, and Agoura Hills) (805) 375-5467
VCTC Application for Reduce Bus Fare https://www.goventura.org/getting-around/ada-certification/
Northern San Diego County
Northern San Diego County (North County Transit District) (760) 966-6500 press 1
Locations in Riverside County:
RTA Intercity: Riverside Transit Agency, P.O. Box 59968, Riverside, CA 92517 (800) 795-7887 press 1
Riverside Senior/Disabled Dial-A-Ride Service, Riverside Transit Agency, P.O. Box 59968, Riverside, CA 92517, (800) 795-7887
Riverside Dial-A-Ride Plus: Riverside Transit Agency, P.O. Box 59968, Riverside, CA 92517 (800) 795-7887
Corona Dial-A-Ride, Corona City Hall, 400 S. Vicentia Avenue, Corona, CA 92882, (951) 734-7220
Banning Dial-A-Ride, Banning Community Center Pass Transit/Dial-A-Ride, P.O. Box 998, Banning, CA 92220 (951) 922-3252
Beaumont Dial-A-Ride, City of Beaumont, 550 East 6th Street, Beaumont, CA 92223 (951) 769-8530
